Privacy Policy

DNA Locksmith
Last Updated: November 4, 2026

At DNA Locksmith, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, contact us, or request our locksmith services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect different types of personal information when you interact with our website or request our services.

Personal Information:

• Full name

• Phone number

• Email address

• Residential or business address

• Service location

• Details about your locksmith requirements

• Any other information you voluntarily provide through our contact forms or communications

Technical Information:

When you visit our website, certain technical information may be collected automatically, including:

• IP address

• Browser type and version

• Device information

• Operating system

• Pages visited and time spent on our website

• Website traffic and usage information

2. How We Use Your Information

We collect and use your personal information for legitimate business purposes, including:

• Responding to inquiries and service requests.

• Providing residential, commercial, and emergency locksmith services.

• Contacting you regarding appointments, estimates, and service updates.

• Understanding your locksmith requirements.

• Improving our website, services, and customer experience.

• Maintaining business records and responding to customer concerns.

• Preventing fraudulent activities and protecting our business.

• Complying with applicable legal and regulatory requirements.

We will only use your information for purposes that are reasonable and relevant to our business operations.

3. How We Share Your Information

DNA Locksmith does not sell or rent your personal information to third parties.

However, we may share certain information when necessary in the following circumstances:

Service Providers: We may share information with trusted third-party providers who assist with website hosting, communication, analytics, and business operations.

Legal Requirements: We may disclose information when required by applicable laws, regulations, court orders, or legal processes.

Business Protection: We may share information when necessary to protect our rights, property, customers, or business operations.

Any information shared will be limited to what is reasonably necessary for the relevant purpose.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve website functionality and understand visitor behaviour.

Cookies may help us:

• Remember website preferences.

• Understand how visitors interact with our website.

• Analyse website traffic and performance.

• Improve website functionality and user experience.

• Support marketing and advertising activities, where applicable.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.

5. Third-Party Services and Links

Our website may use or link to third-party services, including analytics tools, advertising platforms, maps, social media platforms, and communication services.

These third parties may collect information according to their own privacy policies and practices.

DNA Locksmith is not responsible for the privacy practices, content, or security of external websites. We encourage visitors to review the privacy policies of third-party websites before sharing personal information.

6. How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

These measures may include:

• Secure website hosting and maintenance.

• Restricted access to customer information.

• Appropriate security practices for stored information.

• Regular website security updates.

Although we take reasonable steps to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. How Long We Retain Your Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, and meeting applicable legal obligations.

When personal information is no longer required, we take reasonable steps to securely delete, destroy, or anonymize it.

8. Your Privacy Rights

Depending on applicable privacy laws, you may have the right to:

• Request access to the personal information we hold about you.

• Request corrections to inaccurate or incomplete information.

• Ask about how your personal information is collected and used.

• Withdraw consent for certain uses of your information, subject to legal or contractual restrictions.

• Request deletion of personal information where applicable.

• Raise concerns about how your information is handled.

To exercise these rights, please contact us using the contact information provided below.

9. Children’s Privacy

Our website and locksmith services are not intended to knowingly collect personal information from children without appropriate authorization.

We do not knowingly collect personal information from children for marketing purposes. If you believe a child has provided personal information through our website, please contact us so we can take appropriate steps.

10. Canadian Privacy Laws

DNA Locksmith aims to handle personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable, and relevant provincial privacy laws.

We are committed to collecting, using, and disclosing personal information responsibly and for appropriate purposes.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, or applicable legal requirements.

Any updates will be published on this page with a revised Last Updated date.

We encourage visitors to review this page periodically to stay informed about how their personal information is protected.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us.

DNA Locksmith

Website: https://dnalocksmithinc.ca/

Email: dnalocksmithservice@gmail.cominc

Phone: +1 (647) 490-519

Location: Canada

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.